Payment Policy

Effective Date: December 27, 2024

At Muffy Makeup, we aim to provide you with a secure and seamless payment experience. Please review our payment policy to understand the available methods, terms, and conditions.

1. Accepted Payment Methods
We accept the following payment methods to make your shopping experience convenient:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Other Options: Gift cards or store credits (when applicable)

Note: All transactions are processed securely to protect your payment details.

2. Payment Authorization
When you place an order, the payment method you selected will be authorized, and the transaction amount will be temporarily held.

  • Funds will only be captured once your order is confirmed and processed.
  • If the authorization fails, your order will not be processed. Please ensure your payment details are accurate.

3. Sales Tax

  • Sales tax is applied based on the shipping address provided during checkout and will be calculated as part of your order total.
  • For states where we are not required to collect sales tax, customers are responsible for reporting and paying any applicable taxes.

4. Payment Security
We use industry-standard encryption and security protocols to protect your payment information.

  • Your payment details are not stored on our servers.
  • If you suspect unauthorized activity, contact your bank or payment provider immediately.

5. Refunds
Refunds for eligible returns or canceled orders will be issued to the original payment method.

  • Processing times for refunds may vary based on your bank or payment provider but typically take 5–7 business days.
  • For more details, refer to our Refund and Returns Policy.

6. Failed Payments
If your payment is declined, please:

  • Verify that your card details or account information are correct.
  • Ensure you have sufficient funds or credit available.
  • Contact your bank or payment provider if the issue persists.

7. Order Cancellation
Orders can be canceled before shipment. Please contact us promptly if you wish to cancel your order.

  • Refunds for canceled orders will be processed back to your original payment method.

8. Promotions and Discounts
Promotional codes or discounts must be applied at checkout.

  • Only one promotional code can be used per order unless otherwise specified.
  • Discounts cannot be applied retroactively to previous purchases.

9. Customer Support
For questions or concerns about payments, contact us:

Thank you for shopping at Muffy Makeup! We are committed to providing a secure and transparent payment process to enhance your shopping experience.